Contact

Reach a person.

Five addresses, five purposes. Pick the one that matches what you need. All are monitored during U.S. business hours; urgency indicated in the subject line will be triaged accordingly.

01 — General support
support@districtseal.com

Questions about your account, billing, features, or how something works. Reply within one business day, usually faster.

support@districtseal.com

02 — Certificate verification
verify@districtseal.com

For parties requesting a certified copy of a signed record. Requests must come from an official email address belonging to the requesting organisation — a law firm domain, a court, a police service, a hospital. Free email services are not accepted for third-party requests.

What to include in your email: requester name, role, organisation, official email, phone number, the certificate reference (format DS-TX-XXXXXXXX), the legal basis for your request, and any supporting documents (signed authorisation, court order, photo ID, proof of role). A complete request receives the certified record on first reply.

verify@districtseal.com

03 — Coercion & duress reporting
duress@districtseal.com

If you signed a document under threat, pressure, or coercion — this is the address.

We will respond within 24 hours with a structured questionnaire. We will:

  • Flag the certificate as under active dispute. Anyone scanning the QR will see this.
  • Record your report permanently in the transaction's audit trail.
  • Provide law enforcement with the certificate record on request.
  • Coordinate with your attorney or theirs.

We cannot erase a signature that already occurred, and we cannot void a legal agreement — only a court can. But we can make sure the record shows that the matter is disputed.

If you are in immediate physical danger, call your local emergency number first. District Seal is not a crisis service.

duress@districtseal.com

04 — Legal & compliance
legal@districtseal.com

For subpoenas, court orders, law enforcement requests, regulatory inquiries, and formal legal notices. This address is monitored with legal response priority.

legal@districtseal.com

05 — Privacy & data rights
privacy@districtseal.com

For data access requests, deletion requests (GDPR / CCPA), questions about what we store, and Data Processing Agreements. We respond within 30 days as required by law.

privacy@districtseal.com

Company information

Operating entity
NEXSIM LLC

Montana Limited Liability Company, United States.

Registered business address and registered agent information are available to parties with a legitimate legal interest. Requests should come through legal@districtseal.com.

Response times

Channel Target response
duress@districtseal.comWithin 24 hours
legal@districtseal.comWithin 2 business days
privacy@districtseal.comWithin 30 days
verify@districtseal.comWithin 2 business days
support@districtseal.comWithin 1 business day